Start hereHelpCopy as MarkdownAsk an AIFrequently asked questionsQuick answers to the most common questions about clock-ins, vacation days, overtime, employees and visits.Clocking inCopy link I forgot to clock in. How do I correct it?Can I clock in without an internet connection?Do I have to share my location to clock in?When I clock in I get “You are not authorised to register time entries via this app”How do I make sure people can only clock in from the office?Why does a clock-in appear in Incidents?An employee does not appear on the tablet Vacation and absencesCopy link Can I request half a vacation day or an absence by the hour?Can I attach a supporting document to an absence?Where are each employee's vacation days set up?An employee's available days show as “??”Do public holidays use up vacation days?How do I change an absence that has already been accepted?The employee got no notification when I accepted their requestCan I see the team's vacation days in Google Calendar or Outlook? OvertimeCopy link Does overtime that is not taken carry over to the next year?Why does the balance have more hours than were accepted? Employees and permissionsCopy link Does the employee get an email when they are added?I have forgotten my passwordCan I add lots of employees at once?“Duplicate employee” appears when I create an employeeWhat is the difference between suspending and deleting an employee?How do I let a team lead approve their team's vacation days?How do I make someone else an administrator?Can I assign a timetable to a whole department?Why can't I edit a timetable? Working time record and reportsCopy link Which report do I use for the working time record required by law?A day is empty in the report although the employee workedThe report does not download and asks me for an email addressHow do I know who has read an announcement? VisitsCopy link How do I invite a visitor so they arrive with their QR code?An employee does not appear as a hostHow do I check out everyone still inside at closing time?Does Inallow store the contractors' documents?PreviousEmployee quick guideNextGlossary
