Install and link the tablet
How a tablet is linked to your company with a licence, what details the licence has and how to change or withdraw it.
A tablet is linked to your company when it signs in to the tablet app with a tablet licence. The licence is created in the admin panel and works as a special user: it can only be used to clock in on the tablet.
To do it step by step, follow the guide Install a clock-in tablet.
The tablet licence
It is managed in the admin panel, in Management › Tablets. Only users with permission to manage tablets can see it. Each licence has:
| Item | What it is |
|---|---|
| License | The user the tablet signs in with. The admin panel generates it, in the form xxxxxx@tablet.inallow.io, and it cannot be changed. |
| Id | A name to recognise the tablet, for example "Recepción Almacén Bilbao". Required. |
| Language | The language the app is shown in on the tablet. |
| Password | The licence's password. You choose it when you create the licence (you can use Generate) and change it later with the change password button. |
| License code | A number calculated from the licence. It appears on its card in Tablets and helps tell one licence from another. |
All the detail about this screen is in Tablets.
Who appears on the tablet
With the Manage members button on the tablet's card you choose which employees can clock in on it.
- If you tick some employees, only they appear.
- If you do not tick any, all the company's active employees appear.
Changes reach the tablet in under a minute, or instantly if you tap the reload button on the list of employees.
Sign in on the tablet
- Install the tablet app: Google Play or App Store.
- Open it. After a few seconds the sign-in screen appears.
- Type the licence in Email and its password in Password.
- Tap LOGIN.
If the details are correct, the tablet shows Synchronizing with the server... and then the list of employees.
| Message | What it means |
|---|---|
| Incorrect username or password | The licence or the password is wrong. |
| Please log in with a tablet account | You used a user that is not a tablet licence, for example an employee's. |
Change or withdraw a tablet
- Change the name or the language: in Tablets, click the tablet's modify button, change Id or Language and click Modify.
- Change the password: click the tablet's change password button, type the new one twice and click Change password. Use the new password the next time you sign in on the tablet.
- Withdraw the licence: open the tablet with the modify button and click Delete. A confirmation message appears ("Licensed released").
- Replace the physical tablet: install the app on the new tablet and sign in with the same licence.