Notifications
Which alerts you get on your phone from the clock-in app and what to do if they do not arrive.
The clock-in app installed on your phone sends you notifications about news that affects you. The web app does not receive notifications.
Which alerts you get
| Notification | When it arrives |
|---|---|
| Absence request accepted! | One of your absences has been accepted. |
| Request for absence rejected | One of your absences has been rejected. |
| Overtime request accepted! | One of your overtime requests has been accepted. |
| Overtime request rejected | One of your overtime requests has been rejected. |
| Have you forgotten to file your entry? | You have a timetable assigned and you are within it without having started your working day, or your timetable has already ended and you are still clocked in. It is not sent on public holidays or on days with an accepted absence. |
| New announcement! | Your company has posted an announcement on the Board and sent the alert. |
| EMERGENCY! | Your company has triggered the evacuation of your centre and you are clocked in there. Leave and go to the assembly point. |
Notifications arrive in the language you have chosen in Profile › Change language.
Turn on notifications
- iPhone: the app asks for permission after you sign in. If you refused, turn it on in the iPhone's Settings › the app › Notifications.
- Android: check in your phone's settings that notifications are allowed for the app.
Notifications are sent to the last phone you signed in on. If you change phones, sign in on the new one.
New version alert
When you open the app, New version available may appear. Update the app from Google Play or the App Store. If the alert says Mandatory update to access the application, you will not be able to use the app until you update it.