Inallow Visits
Control who comes in and out of your premises, both visitors and employees of external companies.
Inallow Visits records when people from outside your company come in and leave: visitors (customers, suppliers, candidates…) and the employees of external companies that work on your premises (cleaning, maintenance, contractors). You always know who is inside, whom they have come to see, whether they have signed the safety rules and whether their documentation is up to date.
The Visits apps
| App | Who it is for | What it is for |
|---|---|---|
| Visits panel | Reception, security and administrators | Record check-ins and check-outs, add visitors and external companies, keep track of documentation, download reports and set up Visits. It is at visits.inallow.io. |
| Inallow Visits app | Visitors and employees of external companies | A tablet at reception where each person registers themselves when they arrive and when they leave. |
| Invitations | Employees who are expecting a visitor | Add a visitor and email them their access code. It is at invitations.visits.inallow.io. |
Basic concepts
- Visitor: a person from outside who comes for a one-off visit. They are identified by their ID number (DNI, NIE, passport…), which cannot be repeated among your company's visitors.
- External company: a company that provides services on your premises. In the panel it appears in the Companies menu.
- Service: what the panel calls the employees of an external company (for example, in the Services tabs of the log). For each one you keep track of which documents they have handed in.
- Host: an employee of your company whom a visitor comes to see. Only employees who are allowed to receive visitors can be hosts. See Hosts.
- Log entry: each time a person comes in or leaves, with its date and time. See Arrivals and departures log.
- Access code: a personal QR code that a visitor or an employee of an external company receives by email to identify themselves at reception. See Invitations and access codes.
Signing in to the Visits panel
Open the panel
Go to visits.inallow.io in your computer's browser.
Sign in
Enter your Email and your Password (your Inallow password) and click ACCEDER.
If you are already inside another Inallow app, you do not need to type your password again: open the apps menu in the top bar and, under MANAGEMENT, click Visits. You can also get in from the inallow.io portal.
Start working
The panel opens on Log, the check-in and check-out screen.
If the panel shows "Usuario o contraseña incorrecta" (incorrect username or password), check your details. If you do not remember your password, see Access to Inallow.
The panel menu
| Menu option | What you will find |
|---|---|
| Log | Check-ins and check-outs of service workers and visitors. From here you record arrivals and departures by hand. See Arrivals and departures log. |
| Visitors | The list of registered visitors. See Visitors. |
| Companies | External companies, their employees and the documentation you ask them for. See External companies and External company documentation. |
| Dossiers | Excel downloads of the log, the visitors and the companies. See Visits dossiers. |
| Settings | Safety rules, Privacy policy and Area codes. |
The top bar also has:
- Apps menu: jumps to the other Inallow apps you have access to (for example, the Clocks admin panel or the invitations app).
- Language: click the flag to change the panel's language. You can choose Spanish, English, German, Basque, Danish or Catalan.
- Your user: shows your company's name and yours. From here you sign out with Logout.
Setting up Visits
Before you open reception, go through these steps:
- Safety rules and privacy policy: upload the documents that people coming in must see and sign. See Safety rules and Privacy policy.
- Area codes: choose the country codes visitors will be able to use when registering on the tablet. See Area codes.
- Hosts: specify which employees receive visitors and who can invite visitors. See Hosts.
- External companies: add the companies that work with you, the documents you require from them and their employees. See External companies.
- Reception tablet: install the Inallow Visits app. See Inallow Visits app.