Clock in
The app's clock-in screen, its buttons, the states of your working day and what happens when there is no connection.
On the Clock-in screen you record the start of your working day, your breaks, your leave and when you finish. Open it from the menu (Clock-in) or with the centre button on the bottom bar.
For the step-by-step, see the guide Clock in and out.
What it shows
- Your company logo, at the top.
- Work-from-home: a switch to mark that you are working remotely.
- The clock-in buttons: Start, Pause (or Continue), Permissions and Stop.
- Your current status: if you have not clocked in, ¡Start! If you are clocked in, the name of the project or reason and a counter with the time elapsed.
- Undelivered records!: a warning that appears if there are clock-ins saved on your phone that have not been sent.
The buttons
You can only tap the buttons that make sense at each moment. The others appear greyed out.
| Button | What it does | When it is active |
|---|---|---|
| Start | Starts counting your working day on a project. | When you are not clocked in. |
| Pause | Stops work and starts a break with the reason you choose. | When you are working. |
| Continue | Ends the break and returns to work on a project. | When you are on a break (it replaces Pause). |
| Permissions | Stops work and starts a leave with the reason you choose. | When you are working. |
| Stop | Clocks you out. | When you are working or on leave. |
Working day states
| State | What you see | What you can do |
|---|---|---|
| Not clocked in | ¡Start! | Start |
| Working | Project name and counter | Pause, Permissions, Stop |
| On a break | Name of the break reason and counter | Continue |
| On leave | Name of the leave reason and counter | Stop |
The counter restarts at every change of state. For example, when you come back from a break it starts again from zero.
Project and reason
- When you tap Start or Continue, Select project opens. You can search with Search.... You only see your company's active projects that are not linked to a department or that are linked to one of your departments.
- When you tap Pause or Permissions, Select reason opens, with the reasons of that type your company has created.
- If there is only one option, the app picks it for you and shows Project selected automatically or Reason selected automatically.
- If you close the list without choosing, nothing is recorded.
Projects and reasons are managed by the administrator. See Projects and Reasons.
Remote work
Turn on Work-from-home before tapping Start if you are going to work away from the office. The clock-in is marked as remote work and appears in My Clock-in´s with a house icon. While the app is loading your status, the switch is greyed out.
Clock-in confirmation
When you tap a button, the app shows, in this order:
- Getting location... (up to about 10 seconds).
- Clock-in...
- Registered Clock-in! if everything went well, or Clock-in error if not.
Location
When you clock in, the app tries to get your location and saves it with the clock-in. The first time, your phone or browser will ask for permission.
- If you allow it, your company can see where each clock-in was made.
- If you do not allow it or there is no signal, the clock-in is still recorded, without a location.
- If your company has marked an area for your work centre, clock-ins made outside that area may show up as an incident in the admin panel. See Incidents.
Offline
If there is no connection when you clock in, the app saves the clock-in on your phone:
- Undelivered records! appears on Clock-in, and the shortcut to your clock-ins shows a red counter.
- While there are unsent clock-ins, the next ones are also saved on your phone, to keep them in order.
- To send them, open My Clock-in´s when you have a connection. See My clock-ins.
Error messages
| Message | What it means | What to do |
|---|---|---|
| You must clock out before clocking in again | You already have an open clock-in. | Tap Stop or the button that applies. |
| You must clock in before clocking out again | You have no open clock-in. | Tap Start. |
| An overlapping clock-in has been detected, please try again | There is already a clock-in at that time (for example, made on another device). The app reloads your status. | Check your status and tap again. |
| The clock-out date must be after the clock-in date | Your phone's time is earlier than your clock-in time. | Check your phone's date and time. |
| The clock-in could not be made because your device's date and time are not synchronised with the server | Your phone's time does not match the server's. | Set your phone to automatic time. |
| You are not authorised to register time entries via this app | Your company does not let you clock in from this app. | Clock in the way your company tells you. |
| Access Denied: Your current IP address is not authorized to perform this action. | You are on a network from which your company does not allow clocking in. | Connect to the company network and tap Go back. |
Your phone's time is wrong
If your company has turned on time accuracy and your phone's time is off by more than allowed, the app shows Oops! with It seems that your device time is not up to date., the Server datetime, the Device date and the Offset in seconds.
Turn on automatic date and time in your phone's settings and tap CHECK AGAIN.
If you forget to clock in
The app does not let you change or delete clock-ins. If you forgot to clock in or clocked in wrongly, tell the Inallow administrator at your company: they can fix it from the admin panel. See Correct a clock-in.